Skip to content

  Home > Binding > Paperback >

The Power Ofwow! Customer Service
The Power Ofwow! Customer Service Ron Morris 0968943403 9780968943403 The degree of a companys success can usually be attributed to its level of Customer Service. Most people in most companies already know What to do, but still th
Stock Image - Actual Cover May Vary
 

The Power Ofwow! Customer Service by Ron Morris

The degree of a companys success can usually be attributed to its level of Customer Service. Most people in most companies already know What to do, but still their Customer Service is found wanting. The Power of WOW! Customer Service is a book that provides not only the What of Customer Service, but also the How and Why. The Power of WOW! Customer Service shows you that keeping customers satisfied is only part of running a successful business. In order to thrive in todays economy of tight margins and sophisticated shoppers, you must move past customer satisfaction, to customer loyalty, and beyond. Laced with humor, common sense, and duplicatable examples from todays leading companies, respected Customer Service expert Ron Morris lays the foundation for an unbeatable strategy. Using statistically supported anecdotes, Ron shows you how doing what is best for your internal customers will have a positive impact on your external customers, and will dramatically improve your bottom line. Following the winning Customer Service Formula of S + T x EX = Power of WOW! Will help to set unbeatable standards, energize teams, increase retention, improve morale, and above all, make your customers want to deal with you and only you.

Author: Ron Morris

Language: English

Binding: Paperback

Pages: 212

Publisher: Ron Morris Seminars

Publication Date: 2004-09-30

Our Price: $4.19

Quantity:1
ISBN: 0968943403


Condition:
Like-New [Add $0.60]
Very-Good [Add $0.40]
Good [Add $0.20]
Acceptable

Quantity:  
Description
 
Ron Morris  Paperback


Browse for more products in the same category as this item:

Binding > Paperback

* Free Shipping applies to all orders shipped to the contiguous 48 United States. Variable shipping rates apply to Alaska, Hawaii, and the American Territories (Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, and the Northern Mariana Islands) as well as International orders shipped to countries other than the USA.