The Experience! How to Wow Your Customers and Create a Passionate Workplace

The Experience! How to Wow Your Customers and Create a Passionate Workplace Lior Arussy 1578203066 9781578203062 A must-read for managers; this is a great guide for pulling the customer back into your management loop. - Jerry Vass
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A must-read for managers; this is a great guide for pulling the customer back into your management loop. - Jerry Vass, author of Soft Selling in the Hard World Lior Arussy spins a cautionary tale for the transition companies m The Experience is the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.

Author: Lior Arussy

Language: English

Edition: 1st

Binding: Hardcover

Pages: 128

Publisher: CRC Press

Publication Date: 2002-11-01


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Binding > Hardcover