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The Consultants Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects
The Consultants Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects by Jack Phillips, Patti Phillips 0071742824 9780071742825
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The Consultants Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects by Jack Phillips, Patti Phillips

Dont just promise youll produce profitsPROVE IT!WithThe Consultants Scorecardin your hands, you have the tool you need to create effective impact and ROI statements for every project proposal you submit. Consultants and ROI experts Jack and Patti Phillips show how to measure and report value, results, and impact to dramatically expand your business.Whether yours is a small, one-person shop or a large, mega-consulting powerhouse,The Consultants Scorecard provides what you need to go past the same old promises and provide cold, hard proof of success. This edition has been fully updated to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value.The Consultants Scorecardincludes: Samples of winning business proposals Case studies of successful projects Important trends and timely issues Expanded support and application with downloadable tools provided onlineTable of ContentsPart 1: Setting the Stage Chapter 1. The Need for Consulting Accountability from the Client Perspective Chapter 2. Whats in it for Me: How Consultants Can Prove the Value of their Work to Clients Chapter 3. Initial Analysis and PlanningPart 2: The Six Measures Chapter 4. Was it Useful: How to Measure Reaction and Satisfaction Chapter 5. What Did the Client Org Learn: HT Measure Skill and Knowledge Changes Chapter 6. Was the Intervention Planned Properly: HT Measure Implementation, Application, and Utilization Chapter 7. What Was the Impact: HT Capture Business Impact Data Chapter 8. HT Calculate and Interpret ROI and other Measures of Financial Payoff Chapter 9. HT Capture and Report the Non-Financial BenefitsPart 3: Key Issues with the Measures Chapter 10. Separating the Consulting Impact from Other Factors Chapter 11. How to Convert Business Measures to Monetary Values Chapter 12. How Much Did It Cost: Monitoring the True CostsPart 4: Challenges Chapter 13. HT Build a Business Case for the Consulting Expense Chapter 14. HT Provide Feedback and Communicate Results to Clients Chapter 15. Overcoming Resistence and Barriers to Measuring Consulting ROI

Author: Jack Phillips, Patti Phillips

Language: English

Edition: 2

Binding: Hardcover

Pages: 288

Publisher: McGraw-Hill Education

Publication Date: 2011-01-03

Our Price: $7.50

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ISBN: 0071742824


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Jack Phillips, Patti Phillips (Edition: 2) Hardcover


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