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Techno Vision
Techno Vision Charles B. Wang 0070681554 9780070681552 The series of workshops is for organizations that wish to undertake with Harbridge Consulting Group Ltd. management training, but lack their own in-house programs. Each one-day workshop is a comp
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Techno Vision by Charles B. Wang

The series of workshops is for organizations that wish to undertake with Harbridge Consulting Group Ltd. management training, but lack their own in-house programs. Each one-day workshop is a complete training package, and includes a trainers guide text section, a participants guide section with reproducible exercises, and a collection of slides. The present workshop consists of an introductory session followed by sessions on the customer-focused organization, dimensions of customer service, knowing your customers, customer service, active listening, and planning ahead. Looseleaf in a 3-ring binder. Published in association Annotation copyright by Book News, Inc., Portland, OR

Author: Charles B. Wang

Language: English

Edition: 1st

Binding: Hardcover

Publisher: McGraw-Hill

Publication Date: 1994-01-15

Our Price: $4.09

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ISBN: 0070681554
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Charles B. Wang (Edition: 1st) Hardcover


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