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Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series)
Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series) by Kristin Anderson, Ron Zemke 0814479715 9780814479711
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Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series) by Kristin Anderson, Ron Zemke

The 10th book in the Knock Your Socks Off Service series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone above and beyond for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.

Author: Kristin Anderson, Ron Zemke

Language: English

Binding: Paperback

Pages: 208

Publisher: AMACOM

Publication Date: 1997-11-11

Our Price: $4.29

Quantity:5
ISBN: 0814479715


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Kristin Anderson, Ron Zemke  Paperback


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