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Raving Fans: A Revolutionary Approach To Customer Service
Raving Fans: A Revolutionary Approach To Customer Service Ken Blanchard, Sheldon Bowles 0688123163 9780688123161 Read this book and turn your customers into raving, spAnding fans! The startling new tips and innovative techniques presented in Raving F
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Raving Fans: A Revolutionary Approach To Customer Service by Ken Blanchard, Sheldon Bowles

Read this book and turn your customers into raving, spAnding fans! The startling new tips and innovative techniques presented in Raving Fans can help anyone create a revolution in any work-place. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. This brilliantly simple and charming story teaches you how to define a vision and learn what a customer really wants in order to achieve miraculous bottom-line results.

Author: Ken Blanchard, Sheldon Bowles

Language: English

Edition: 1

Binding: Hardcover

Publisher: William Morrow

Publication Date: 1993-05-19

Our Price: $3.89

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ISBN: 0688123163
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Ken Blanchard, Sheldon Bowles (Edition: 1) Hardcover