Orchestrating Experiences: Collaborative Design for Complexity

Orchestrating Experiences: Collaborative Design for Complexity by Chris Risdon, Patrick Quattlebaum, Marc Rettig (foreword) 193382073X 9781933820736
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ISBN: 193382073X


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Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

Author: Chris Risdon, Patrick Quattlebaum, Marc

Language: English

Binding: Paperback

Pages: 336

Publisher: Rosenfeld Media

Publication Date: 2018-05-01


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