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Moments of Truth
Moments of Truth by Jan Carlzon 0060915803 9780060915803
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Moments of Truth by Jan Carlzon

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customerndash;driven economy.

Author: Jan Carlzon

Language: English

Binding: Paperback

Pages: 160

Publisher: Harper Business

Publication Date: 1989-02-15

Our Price: $4.09

ISBN: 0060915803

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Jan Carlzon  Paperback

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