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The Wisdom of Crowds The Wisdom of Crowds

James Surowiecki  Paperback

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How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

Jeffrey J. Fox  Hardcover

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The Long Tail: Why the Future of Business is Selling Less of More The Long Tail: Why the Future of Business is Selling Less of More

Chris Anderson (Edition: Rev Upd) Paperback

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The Tipping Point: How Little Things Can Make a Big Difference The Tipping Point: How Little Things Can Make a Big Difference

Malcolm Gladwell  Paperback

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Its Not How Good You Are, Its How Good You Want to Be: The worlds best selling book Its Not How Good You Are, Its How Good You Want to Be: The worlds best selling book

Paul Arden (Edition: 1st) Paperback

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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers

Robert B. Miller, Stephen E. Heiman, Tad Tuleja (Edition: Rev Upd) Paperback

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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Joseph Michelli (Edition: 1) Hardcover

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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

Jack Mitchell (Edition: 1st) Hardcover

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The New Conceptual Selling: The Most Effective and Proven Method for Face-to-Face Sales Planning The New Conceptual Selling: The Most Effective and Proven Method for Face-to-Face Sales Planning

Robert B. Miller, Stephen E. Heiman, Tad Tuleja (Edition: Rev Upd) Paperback

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The New Strategic Selling: The Unique Sales System Proven Successful by the Worlds Best Companies The New Strategic Selling: The Unique Sales System Proven Successful by the Worlds Best Companies

Robert B. Miller, Stephen E. Heiman, Tad Tuleja (Edition: Rev Upd) Paperback

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Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors

Jaynie L. Smith, William G. Flanagan  Hardcover

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Marketing Warfare Marketing Warfare

Al Ries, Jack Trout (Edition: 1) Paperback

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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Shep Hyken (Edition: 1) Hardcover

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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

Michael Treacy, Fred Wiersema (Edition: Expanded) Paperback

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The 25 Sales Habits of Highly Successful Salespeople The 25 Sales Habits of Highly Successful Salespeople

Stephan Schiffman (Edition: 3) Paperback

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The Big Book of Customer Service Training Games (Big Book Series) The Big Book of Customer Service Training Games (Big Book Series)

Peggy Carlaw, Vasudha K. Deming (Edition: 1) Paperback

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Mavericks at Work: Why the Most Original Minds in Business Win Mavericks at Work: Why the Most Original Minds in Business Win

William C. Taylor, Polly G. LaBarre  Paperback

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Stumbling on Happiness Stumbling on Happiness

Daniel Gilbert  Paperback

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Solution Selling: Creating Buyers in Difficult Selling Markets Solution Selling: Creating Buyers in Difficult Selling Markets

Michael T. Bosworth (Edition: 1) Hardcover

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The Experience Economy: Work Is Theater & Every Business a Stage The Experience Economy: Work Is Theater & Every Business a Stage

B. Joseph Pine II, James H. Gilmore (Edition: 1) Hardcover

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How to Win Customers and Keep Them for Life, Revised Edition How to Win Customers and Keep Them for Life, Revised Edition

Michael LeBoeuf  Paperback

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The Service Profit Chain The Service Profit Chain

James L. Heskett, W. Earl Sasser, Leonard A. Schle (Edition: First Edition) Hardcover

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Verse by the Side of the Road: The Story of the Burma-Shave Signs and Jingles (Plume) Verse by the Side of the Road: The Story of the Burma-Shave Signs and Jingles (Plume)

Frank Rowsome Jr.  Paperback

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Marketing Imagination, New, Expanded Edition Marketing Imagination, New, Expanded Edition

Theodore M. Levitt (Edition: Exp Sub) Paperback

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Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales

Linda Richardson (Edition: 2) Paperback

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All For One: 10 Strategies for Building Trusted Client Partnerships All For One: 10 Strategies for Building Trusted Client Partnerships

Andrew Sobel (Edition: 1) Hardcover

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Communication Catalyst Communication Catalyst

Mickey Connolly, Richard Rianoshek (Edition: 1st) Hardcover

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How to Close Every Sale How to Close Every Sale

Joe Girard, Robert L. Shook (Edition: 1st) Paperback

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Strengths Based Selling Strengths Based Selling

Tony Rutigliano, Brian Brim  Hardcover

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Its When You Sell That Counts Its When You Sell That Counts

Donald L. Cassidy (Edition: Rev Sub) Hardcover

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Toxic Sludge is Good For You: Lies, Damn Lies and the Public Relations Industry Toxic Sludge is Good For You: Lies, Damn Lies and the Public Relations Industry

John Stauber, Sheldon Rampton  Paperback

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The 29% Solution: 52 Weekly Networking Success Strategies The 29% Solution: 52 Weekly Networking Success Strategies

Ivan Misner, Michelle R. Donovan  Hardcover

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Nation of Rebels: Why Counterculture Became Consumer Culture Nation of Rebels: Why Counterculture Became Consumer Culture

Joseph Heath, Andrew Potter (Edition: First U.S. Edition, Later Printing) Paperback

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Getting a Squirrel to Focus Engage and Persuade Todays Listeners Getting a Squirrel to Focus Engage and Persuade Todays Listeners

Patricia B Scott  Paperback

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Sales Closing For Dummies Sales Closing For Dummies

Tom Hopkins (Edition: 1) Paperback

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Hope Is Not a Strategy: The 6 Keys to Winning the Complex Sale Hope Is Not a Strategy: The 6 Keys to Winning the Complex Sale

Rick Page (Edition: 1) Paperback

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Team Rodent : How Disney Devours the World Team Rodent : How Disney Devours the World

Carl Hiaasen (Edition: 1) Paperback

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Masters of Sales: Secrets From Top Sales Professionals That Will Transform You Into a World Class Salesperson Masters of Sales: Secrets From Top Sales Professionals That Will Transform You Into a World Class Salesperson

Ivan Misner (Edition: 1) Paperback

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The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve

Chris Lytle (Edition: 1st) Paperback

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Managing Brand Equity Managing Brand Equity

David A. Aaker  Hardcover

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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Leonard L. Berry (Edition: 1) Hardcover

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Swim With The Sharks Without Being Eaten Alive Swim With The Sharks Without Being Eaten Alive

Harvey Mackay (Edition: 1ST) Hardcover

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A New Brand World: Eight Principles for Achieving Brand Leadership in the Twenty-First Century A New Brand World: Eight Principles for Achieving Brand Leadership in the Twenty-First Century

Scott Bedbury, Stephen Fenichell  Paperback

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Managing Major Sales Managing Major Sales

Neil Rackham  Hardcover

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Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology

Anneke Seley, Brent Holloway (Edition: 1) Hardcover

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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

Frederick F. Reichheld, Thomas Teal  Hardcover

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The 33 Ruthless Rules of Local Advertising The 33 Ruthless Rules of Local Advertising

Michael Corbett, Dave Stilli (Edition: 2nd) Paperback

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The Cluetrain Manifesto: The End of Business as Usual The Cluetrain Manifesto: The End of Business as Usual

Rick Levine, Christopher Locke, Doc Searls, David   Paperback

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Scroogenomics: Why You Shouldnt Buy Presents for the Holidays Scroogenomics: Why You Shouldnt Buy Presents for the Holidays

Joel Waldfogel  Hardcover

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Power Base Selling: Secrets of an Ivy League Street Fighter Power Base Selling: Secrets of an Ivy League Street Fighter

Jim Holden  Paperback

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Relationship Marketing: Successful Strategies For The Age Of The Customer Relationship Marketing: Successful Strategies For The Age Of The Customer

Regis Mckenna  Paperback

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Standing Room Only: Strategies for Marketing the Performing Arts Standing Room Only: Strategies for Marketing the Performing Arts

Philip Kotler, Joanne Scheff Bernstein  Hardcover

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Building Strong Brands Building Strong Brands

David A. Aaker  Hardcover

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Marketing: The Core Marketing: The Core

Roger Kerin, Steven Hartley, William Rudelius (Edition: 3) Paperback

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The 22 Immutable Laws of Branding: How to Build a Product or Service Into a World-Class Brand The 22 Immutable Laws of Branding: How to Build a Product or Service Into a World-Class Brand

Laura Ries, Laura Ries, Al Ries (Edition: 1st) Hardcover

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Real Estate Finance And Investments Real Estate Finance And Investments

William B. Brueggeman, Jeffrey D. Fisher (Edition: 10 Sub) Hardcover

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