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IT Service Management: An Introduction
IT Service Management: An Introduction by  9080671363 9789080671362
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IT Service Management: An Introduction by

This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.


Language: English

Edition: 3Rev Ed

Binding: Paperback

Pages: 208

Publisher: van Haren Publishing

Publication Date: 2003-03-13

Our Price: $72.43

ISBN: 9080671363

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(Edition: 3Rev Ed) Paperback

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