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Hotel Front Office Management
Hotel Front Office Management James A. Bardi 047101396X 9780471013969 The complete guide to running a hotel front officeHotel Front Office Management uses a human resources approach to cover the unique management and operational c
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Hotel Front Office Management by James A. Bardi

The complete guide to running a hotel front officeHotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of todays hotels and lodging facilities. This Third Edition continues its emphasis on applying theory and management strategies, as well as providing new material on technologys role in the modernized front office.Material is logically presented in the order of operations: an overview of lodging hospitality, a tour of the front office, a review of the guest cycle, and an analysis of guest services. Practical features of this new edition include:A new chapter on property management systems to address industry-wide changesPractical case study problems in each chapterCommentaries from hotel front office managers, general managers, and other department managersArticles on the international hotel work forceAdditional case studies for applying theory and developing problem-solving strategiesHotel Front Office Management, Third Edition, is an invaluable book for those interested in learning more about the hotels front office.

Author: James A. Bardi

Language: English

Edition: 3

Binding: Hardcover

Pages: 448

Publisher: Wiley

Publication Date: 2002-09-10

Our Price: $6.59

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ISBN: 047101396X


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James A. Bardi (Edition: 3) Hardcover


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