Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott 0425193373 9780425193372
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ISBN: 0425193373


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The Wall Street Journalbestseller, now with new material. The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: ?Overcome barriers to meaningful communication ?Expand and enrich conversations with colleagues, friends, and family ?Increase clarity and improve understanding ?Handle strong emotions-on both sides of the table

Author: Susan Scott

Language: English

Binding: Paperback

Pages: 368

Publisher: Berkley

Publication Date: 2004-01-06


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