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: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers Ralph F. Smith 0470047461 9780470047460 Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scoreca
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: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers by Ralph F. Smith

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.

Author: Ralph F. Smith

Language: English

Edition: 1

Binding: Hardcover

Publisher: Wiley

Publication Date: 2006-12-11

Our Price: $3.89

Used Quantity:1
ISBN: 0470047461
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Ralph F. Smith (Edition: 1) Hardcover