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Working Knowledge Thomas H. Davenport, Laurence Prusak 1578513014 9781578513017 The definitive overview of knowledge management, now available in paperbackThis influential book establishes the enduring vocabulary and concepts in the burgeoning field Working Knowledge

Thomas H. Davenport, Laurence Prusak (Edition: 2nd) Paperback

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Jack: Straight from the Gut Jack Welch, John A. Byrne 0446690686 9780446690683 Its hard to think of a CEO that commands as much respect as Jack Welch. Under his leadership, General Electric reinvented itself several times over by integrating new and Jack: Straight from the Gut

Jack Welch, John A. Byrne  Paperback

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Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction Jeff Cox, William Byham 0449002829 9780449002827 ZAPP! is a modern-day fable that explores the concept of empowerment in easily recognizable and appli Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction

Jeff Cox, William Byham (Edition: Revised) Paperback

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Jesus, CEO: Using Ancient Wisdom for Visionary Leadership Laurie Beth Jones 0786881267 9780786881260 By following the advice in this book each of us can become the empowered leaders that the next millennium will require.   Jesus, CEO: Using Ancient Wisdom for Visionary Leadership

Laurie Beth Jones (Edition: Revised) Paperback

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The Balanced Scorecard: Translating Strategy into Action Robert S. Kaplan, David P. Norton 0875846513 9780875846514 Here is the book-by the recognized architects of the Balanced Scorecard--that shows how managers can use this revolutionary tool to mo The Balanced Scorecard: Translating Strategy into Action

Robert S. Kaplan, David P. Norton (Edition: 1) Hardcover

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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Joseph Michelli 0071477845 9780071477840 WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! T The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Joseph Michelli (Edition: 1) Hardcover

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Inside the Magic Kingdom : Seven Keys to Disneys Success Tom Connellan 1885167237 9781885167231 Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.   Inside the Magic Kingdom : Seven Keys to Disneys Success

Tom Connellan (Edition: 1) Hardcover

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Gung Ho! Turn On the People in Any Organization Ken Blanchard 068815428X 9780688154288 Increase productivity, profits, and your own prosperity! The authors of the best-selling Raving Fans are back with Gung Ho!, a surefire way to boost enthusiasm, pr Gung Ho! Turn On the People in Any Organization

Ken Blanchard (Edition: 1) Hardcover

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What is Lean Six Sigma David Rowlands, Michael L. George, Bill Kastle 007142668X 9780071426688 A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the What is Lean Six Sigma

David Rowlands, Michael L. George, Bill Kastle (Edition: 1) Paperback

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Principle-Centered Leadership Stephen R. Covey 0671792806 9780671792800 How do we as individuals and organizations survive and thrive amid tremendous change? Why are efforts to improve falling so short in real results despite the millions of dollars Principle-Centered Leadership

Stephen R. Covey (Edition: 1ST) Paperback

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Nuts!: Southwest Airlines Crazy Recipe for Business and Personal Success Kevin Freiberg, Jackie Freiberg 0767901843 9780767901840 Rabbi Small, bored with his clerical duties, is enlisted by Police Chief Hugh Lanigan to set his scholars mind to a drun Nuts!: Southwest Airlines Crazy Recipe for Business and Personal Success

Kevin Freiberg, Jackie Freiberg  Paperback

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First Things First Stephen R. Covey, A. Roger Merrill, Rebecca R. Merrill 0684802031 9780684802039 Im getting more done in less time, but where are the rich relationships, the inner peace, the balance, the confidence that Im doing what matters most a First Things First

Stephen R. Covey, A. Roger Merrill, Rebecca R. Mer (Edition: First THUS Edition) Paperback

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The Trusted Advisor David H. Maister, Charles H. Green, Robert M. Galford 0743212347 9780743212342 In todays fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But techn The Trusted Advisor

David H. Maister, Charles H. Green, Robert M. Galf  Paperback

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