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Delivering Happiness: A Path to Profits, Passion, and Purpose Tony Hsieh 0446563048 9780446563048 The hip, iconoclastic CEO of Zappos shows how nbsp; a different kind of corporate culture can make a huge difference in achieving remarkable results - b Delivering Happiness: A Path to Profits, Passion, and Purpose

Tony Hsieh (Edition: 1) Hardcover

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Now, Discover Your Strengths Marcus Buckingham, Donald O. Clifton 0743201140 9780743201148 Unfortunately, most of us have little sense of our talents and strengths, much less the ability to build our lives around them. Instead, guided by our parents, Now, Discover Your Strengths

Marcus Buckingham, Donald O. Clifton (Edition: 1) Hardcover

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The Balanced Scorecard: Translating Strategy into Action Robert S. Kaplan, David P. Norton 0875846513 9780875846514 Here is the book-by the recognized architects of the Balanced Scorecard--that shows how managers can use this revolutionary tool to mo The Balanced Scorecard: Translating Strategy into Action

Robert S. Kaplan, David P. Norton (Edition: 1) Hardcover

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Execution: The Discipline of Getting Things Done Larry Bossidy, Ram Charan, Charles Burck 0609610570 9780609610572 The book that shows how to get the job done and deliver results . . . whether youre running an entire company or in your first manageme Execution: The Discipline of Getting Things Done

Larry Bossidy, Ram Charan, Charles Burck (Edition: 1) Hardcover

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The Fifth Discipline Peter M. Senge 0385260946 9780385260947 An MIT Professors pathbreaking book on buildinglearning organizations -- corporations thatovercome inherent obstacles to learning anddevelop dynamic ways to pinpoint the threats that faceth The Fifth Discipline

Peter M. Senge (Edition: 1st) Hardcover

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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market Michael Treacy, Fred Wiersema 0201407191 9780201407198 Why is it that Casio can sell a calculator more cheaply than Kelloggs can sell a box of corn flake The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

Michael Treacy, Fred Wiersema (Edition: Expanded) Paperback

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A Sense of Urgency John P. Kotter 1422179710 9781422179710 For decades, generations of readers have shared their favorite passages of favorite Louis LAmour novels and short stories: parents with their children, neighbors with their friends, executive A Sense of Urgency

John P. Kotter (Edition: 1) Hardcover

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Clockspeed : Winning Industry Control in the Age of Temporary Advantage Charles H. Fine 0738201537 9780738201535 Its an undeniable principle of business today that the forces of technological and management change can quickly knock an industry leader Clockspeed : Winning Industry Control in the Age of Temporary Advantage

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How: Why How We Do Anything Means Everything Dov Seidman 1118106377 9781118106372 How: Why How We Do Anything Means Everything   How: Why How We Do Anything Means Everything

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Secret Service: Hidden Systems That Deliver Unforgettable Customer Service John R. DiJulius III 0814471714 9780814471715 All businesses have customers, but how many of them deliver unforgettably good customer service? Secret Service reveals the hidde Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

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The Ultimate Question: Driving Good Profits and True Growth Fred Reichheld 1591397839 9781591397830 CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Their growing addiction to bad profits. These corporate stero The Ultimate Question: Driving Good Profits and True Growth

Fred Reichheld (Edition: 1) Hardcover

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Mid-Course Correction: Toward a Sustainable Enterprise: The Interface Model Ray Anderson 0964595354 9780964595354 Ray Anderson, CEO of one of the worlds largest furnishings companies, recounts his awakening to the importance of environmental issues a Mid-Course Correction: Toward a Sustainable Enterprise: The Interface Model

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Fish! Sticks: A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh Stephen C. Lundin, John Christensen, Harry Paul 0786868163 9780786868162 he o-FISH!-al follow-up to the phenomenal bestselling Fish! and Fish! Tales, Fish! Sticks is a Fish! Sticks: A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh

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Stepping Up: How Taking Responsibility Changes Everything John Izzo Ph.D. 1609940571 9781609940577 Stepping Up: How Taking Responsibility Changes Everything   Stepping Up: How Taking Responsibility Changes Everything

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Financial Self-Defense (Revised Edition): Book on Asset Protection Hillel L. Presser 1880539861 9781880539866 Financial Self-Defense (Revised Edition): Book on Asset Protection   Financial Self-Defense (Revised Edition): Book on Asset Protection

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Teaching The Elephant To Dance: Empowering Change in Your Organization James A. Belasco 0517574780 9780517574782 CRUCIAL ACCOUNTING SKILLS FOR THE HOSPITALITY PROFESSIONAL In the fast-growing and increasingly competitive hospitality industry, every b Teaching The Elephant To Dance: Empowering Change in Your Organization

James A. Belasco (Edition: 1) Hardcover

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The Pursuit of Wow! Every Persons Guide to Topsy-Turvy Times Tom Peters 0679755551 9780679755555 Once more the unconventional Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals t The Pursuit of Wow! Every Persons Guide to Topsy-Turvy Times

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Who Killed Change?: Solving the Mystery of Leading People Through Change Ken Blanchard, John Britt, Pat Zigarmi, Judd Hoekstra 0061778931 9780061778933 Who Killed Change?Solving the Mystery of Leading People Through ChangeEvery day organizations arou Who Killed Change?: Solving the Mystery of Leading People Through Change

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The Social Media Marketing Book Dan Zarrella 0596806604 9780596806606 Take advantage of the phenomenon that is quickly becoming the most effective way to market brands, products, and services -- social media. This easy-to-understand book introduces y The Social Media Marketing Book

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Brand Asset Management: Driving Profitable Growth Through Your Brands Brand Asset Management: Driving Profitable Growth Through Your Brands

Scott M. Davis (Edition: 1) Paperback

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Marketbusters: 40 Strategic Moves That Drive Exceptional Business Growth Rita Gunther McGrath, Ian C. Macmillan 1591391237 9781591391234 If all firms face similar obstacles to profitable growth, how do some companies successfully burst through these Marketbusters: 40 Strategic Moves That Drive Exceptional Business Growth

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The Commanding Heights : The Battle for the World Economy Daniel Yergin, Joseph Stanislaw 068483569X 9780684835693 The Pulitzer Prize-wimming author of The Prizejoins a leading expert on the global economy to present an incisive narrative of the risk The Commanding Heights : The Battle for the World Economy

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Strategic Intuition: The Creative Spark in Human Achievement William Duggan 0231142684 9780231142687 How Aha! really happens.When do you get your best ideas? You probably answer At night, or In the shower, or Stuck in traffic. You get a flash of insi Strategic Intuition: The Creative Spark in Human Achievement

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Why Not?: How to Use Everyday Ingenuity to Solve Problems Big And Small Barry Nalebuff, Ian Ayres 1422104346 9781422104347 Why Not? is a primer for fresh thinking, for problem-solving with a purpose, for bringing the world a few steps closer to the w Why Not?: How to Use Everyday Ingenuity to Solve Problems Big And Small

Barry Nalebuff, Ian Ayres (Edition: 1) Paperback

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Disney War James B. Stewart 0684809931 9780684809939 Based on hundreds of interviews with company executives and voluminous documents, accounts of critical meetings and strategy sessions, this book explores the company that captures the essence of Am Disney War

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Stirring It Up: How to Make Money and Save the World Gary Hirshberg 1401303447 9781401303440 From the beginning, Stonyfield Farm stirred it up, turning conventional business practices on their head, and grew to become the world??s largest organic-yog Stirring It Up: How to Make Money and Save the World

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The Red Rubber Ball at Work: Elevate Your Game Through the Hidden Power of Play Kevin Carroll 0071599444 9780071599443 How do you ignite creativity, problem solving, and risk taking to score big in business? According to bestselling author Kevin Carr The Red Rubber Ball at Work: Elevate Your Game Through the Hidden Power of Play

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How to Castrate a Bull: Unexpected Lessons on Risk, Growth, and Success in Business Dave Hitz 0470345233 9780470345238 Praise for How to Castrate a BullDave Hitz brings a colorful, refractive prism to the views of CEO success. His work is a unique-an How to Castrate a Bull: Unexpected Lessons on Risk, Growth, and Success in Business

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The Heart of Change: Real-Life Stories of How People Change Their Organizations John P. Kotter, Dan S. Cohen 1578512549 9781578512546 Based on interviews within some 100 business organizations, this work explores how business leaders implement large The Heart of Change: Real-Life Stories of How People Change Their Organizations

John P. Kotter, Dan S. Cohen (Edition: 1st) Hardcover

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All the Right Moves: A Guide to Crafting Breakthrough Strategy Constantinos Markides 0875848338 9780875848334 Constantinos Markides contends that the essence of business strategy is to allow a company to create and exploit a unique strategic position All the Right Moves: A Guide to Crafting Breakthrough Strategy

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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life Stephen C. Lundin, John Christensen, Harry Paul 0786868686 9780786868681 FISH! told the story of a fictional company which transformed itself by applying lessons learne Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life

Stephen C. Lundin, John Christensen, Harry Paul (Edition: 1) Hardcover

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World Class Manufacturing Richard J. Schonberger 1416592547 9781416592549 World Class Manufacturing   World Class Manufacturing

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Journey to the Emerald City: Achieve a Competitive Edge by Creating a Culture of Accountability Roger Connors, Tom Smith 073520358X 9780735203587 Connors and Smith explore the direct link between a companys culture and the results it produces, provid Journey to the Emerald City: Achieve a Competitive Edge by Creating a Culture of Accountability

Roger Connors, Tom Smith (Edition: 1st) Paperback

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Making It All Work: Winning at the Game of Work and the Business of Life David Allen 0143116622 9780143116622 The companion to the blockbuster bestseller, Getting Things Done. Since its publication in 2001, Getting Things Done has become, as Time mag Making It All Work: Winning at the Game of Work and the Business of Life

David Allen (Edition: 1 Reprint) Paperback

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The Long Tail: Why the Future of Business is Selling Less of More Chris Anderson 1401302378 9781401302375 For decades, generations of readers have shared their favorite passages of favorite Louis LAmour novels and short stories: parents with their ch The Long Tail: Why the Future of Business is Selling Less of More

Chris Anderson  Hardcover

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Creative Organization Theory: A Resourcebook Gareth Morgan 0803934386 9780803934382 Gareth Morgan believes that examining organizations and management should be interesting, creative, practical, challenging, and directly relevant to the needs of all Creative Organization Theory: A Resourcebook

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DemoCRIPS and ReBLOODlicans: No More Gangs in Government Jesse Ventura, Dick Russell 1616084480 9781616084486 DemoCRIPS and ReBLOODlicans: No More Gangs in Government   DemoCRIPS and ReBLOODlicans: No More Gangs in Government

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Crafting and Executing Strategy (with OLC access card) Arthur Thompson,A. J. Strickland III,John Gamble 0073270385 9780073270388 Thompson, Strickland and Gambles, CRAFTING AND EXECUTING STRATEGY, 15e presents the latest research findings from the lit Crafting and Executing Strategy (with OLC access card)

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Treat Your Customers: Thirty Lessons On Service and Sales That I Learned at My Familys Dairy Queen Store Treat Your Customers: Thirty Lessons On Service and Sales That I Learned at My Familys Dairy Queen Store

Bob Miglani  Hardcover

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Everything Is Miscellaneous: The Power of the New Digital Disorder David Weinberger 0805088113 9780805088113 Perfectly placed to tell us whats really new about [the] second-generation Web.--Los Angeles Times Business visionary and bestselling author Everything Is Miscellaneous: The Power of the New Digital Disorder

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Natural Capitalism: Creating the Next Industrial Revolution Paul Hawken, Amory Lovins, L. Hunter Lovins 0316353000 9780316353007 In Natural Capitalism, three top strategists show how leading-edge companies are practicing a new type of industrialism t Natural Capitalism: Creating the Next Industrial Revolution

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Does IT Matter? Information Technology and the Corrosion of Competitive Advantage Nicholas G. Carr 1591394449 9781591394440 A frame-changing statement on one of the most important business phenomena ofour time, Does IT Matter? marks a crucial milepos Does IT Matter? Information Technology and the Corrosion of Competitive Advantage

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If it Aint Broke.Break It!: And Other Unconventional Wisdom for a Changing Business World Robert J. Kriegel, Louis Palter 0446393592 9780446393591 Break-it thinkers have proven that challenging conventional thinking is theonly way to stay ahead of th If it Aint Broke.Break It!: And Other Unconventional Wisdom for a Changing Business World

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Legend & Legacy: The Story of Boeing and Its People Robert J. Serling 031205890X 9780312058906 The healing and rejuvenating art of foot reflexology works on the principle that every part of the body in connected to the soles of the feet by ne Legend & Legacy: The Story of Boeing and Its People

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Knock Your Socks Off Service Recovery (Knock Your Socks Off Series) Ron Zemke, Chip Bell 081447084X 9780814470848 Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on Knock Your Socks Off Service Recovery (Knock Your Socks Off Series)

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We First: How Brands and Consumers Use Social Media to Build a Better World Simon Mainwaring A social media expert with global experience with many of the worlds biggest brands - including Nike, Toyota and Motorola - Simon Mainwaring offers a visiona We First: How Brands and Consumers Use Social Media to Build a Better World

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Double-Digit Growth: How Great Companies Achieve It--No Matter What Michael Treacy 159184066X 9781591840664 The author of the runaway bestseller The Discipline of Market Leaders is back to solve every companys most important problem: how to grow. Mic Double-Digit Growth: How Great Companies Achieve It--No Matter What

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Competing for the Future Gary Hamel, C. K. Prahalad 0875847161 9780875847160 Hamel and Prahalad offer a masterful blueprint for what a company must be doing today if it is to occupy the competitive high ground of tomorrow. By showing that the key to Competing for the Future

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Angel Customers and Demon Customers: Discover Which is Which and Turbo-Charge Your Stock Larry Selden, Geoffrey Colvin 1591840074 9781591840077 - When not teaching at Columbia, Larry Selden advises CEOs at some of Americas leading companies- Geoff Co Angel Customers and Demon Customers: Discover Which is Which and Turbo-Charge Your Stock

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Beyond Fear: Thinking Sensibly About Security in an Uncertain World. Bruce Schneier 0387026207 9780387026206 Beyond Fear goes beyond the hype, and explains how we all can learn to think sensibly about security. In todays uncertain world, security is Beyond Fear: Thinking Sensibly About Security in an Uncertain World.

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The Innovators Solution: Creating and Sustaining Successful Growth Clayton M. Christensen, Michael E. Raynor 1578518520 9781578518524 In the worldwide bestseller The Innovators Dilemma, Clayton M. Christensen exposed a crushing paradox behind the fai The Innovators Solution: Creating and Sustaining Successful Growth

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Senseless Panic: How Washington Failed America William M. Isaac 1118431987 9781118431986 Senseless Panic: How Washington Failed America   Senseless Panic: How Washington Failed America

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Competing on Analytics: The New Science of Winning Thomas H. Davenport, Jeanne G. Harris 1422103323 9781422103326 You have more information at hand about your business environment than ever before. But are you using it to out-think your rivals? If no Competing on Analytics: The New Science of Winning

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Creating a World Without Poverty: Social Business and the Future of Capitalism Muhammad Yunus, Karl Weber 1586486675 9781586486679 In the last two decades, free markets have swept the globe. But traditional capitalism has been unable to solve problem Creating a World Without Poverty: Social Business and the Future of Capitalism

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The Digital Marketer: Ten New Skills You Must Learn to Stay Relevant and Customer-Centric Larry Weber, Lisa Leslie Henderson 1118760832 9781118760833 The Digital Marketer: Ten New Skills You Must Learn to Stay Relevant and Customer-Centric   The Digital Marketer: Ten New Skills You Must Learn to Stay Relevant and Customer-Centric

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The Soft Edge: Where Great Companies Find Lasting Success Rich Karlgaard 1118829425 9781118829424 The Soft Edge: Where Great Companies Find Lasting Success   The Soft Edge: Where Great Companies Find Lasting Success

Rich Karlgaard  Hardcover

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The Innovators Toolkit: 50+ Techniques for Predictable and Sustainable Organic Growth David Silverstein, Philip Samuel, Neil DeCarlo 0470345357 9780470345351 A business book that is also a practical guide! This book isn??t about new concepts; it??s a The Innovators Toolkit: 50+ Techniques for Predictable and Sustainable Organic Growth

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Less Is More: How Great Companies Improve Productivity without Layoffs Jason Jennings 1591840309 9781591840305 In an age when every business needs to achieve more with fewer resources, Jason Jennings offers the key to ramping up productivity. In this Less Is More: How Great Companies Improve Productivity without Layoffs

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Cant Buy Me Like: How Authentic Customer Connections Drive Superior Results Bob Garfield, Doug Levy 1591845777 9781591845775 Cant Buy Me Like: How Authentic Customer Connections Drive Superior Results   Cant Buy Me Like: How Authentic Customer Connections Drive Superior Results

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Seven Habits of Highly Effective People: Restoring the Character Ethic Stephen R. Covey 0671663984 9780671663988 The Seven Habits of Highly Effective People, answers the need in the individual to overcome personal chaos. It boldly defines seven habit Seven Habits of Highly Effective People: Restoring the Character Ethic

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Customers for Life Carl Sewell 0385415036 9780385415033 Customers for Life   Customers for Life

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The Discipline Of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market Michael Treacy, Fred Wiersema 0201406489 9780201406481 The Discipline Of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market  The Discipline Of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

Michael Treacy, Fred Wiersema (Edition: 1St Edition) Hardcover

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The Oz Principle: Getting Results Through Individual and Organizational Accountability Roger Connors, Tom Smith, Craig Hickman 1591840244 9781591840244 A decade ago, The Oz Principle took the business world by storm. At its root, the principle works The Oz Principle: Getting Results Through Individual and Organizational Accountability

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Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser Jagdish N. Sheth, Andrew Sobel 0684870304 9780684870304 An Innovative Blueprint for Enduring Client Relationships More than 15 million people in this country earn their li Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser

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How to Win Customers and Keep Them for Life, Revised Edition Michael LeBoeuf 0425175014 9780425175019 One of the nations foremost business consultants presents a hard-hitting, rewards-and-incentives program for creating a winning sales team. This cla How to Win Customers and Keep Them for Life, Revised Edition

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Making the World Work Better: The Ideas That Shaped a Century and a Company (IBM Press) Making the World Work Better: The Ideas That Shaped a Century and a Company (IBM Press)

Kevin Maney, Steve Hamm, Jeffrey OBrien (Edition: 1) Paperback

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Leading Change: The Argument for Values-Based Leadership James OToole 0345402545 9780345402547 [An] important new book . . .Mr. OToole puts soul and values squarely back into a vital topic, leadership. --Tom Peters The New York Times Book Review A de Leading Change: The Argument for Values-Based Leadership

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Exceptional Selling: How the Best Connect and Win in High Stakes Sales Jeff Thull 0470037288 9780470037287 Praise for Exceptional SellingThulls leading-edge thinking makes this book extraordinary. This straightforward guide to communicating across al Exceptional Selling: How the Best Connect and Win in High Stakes Sales

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The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment Robert S. Kaplan, David P. Norton 1578512506 9781578512508 In todays business environment, strategy has never been more important. Yet research The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

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The One to One Future Don Peppers, Martha Rogers 0385485662 9780385485661 The One to One Futurerevolutionized marketing when it was first published. Then considered a radical rethinking of marketing basics, this bestselling book has become todays bib The One to One Future

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Beyond the Core: Expand Your Market Without Abandoning Your Roots Chris Zook 1578519519 9781578519514 Proven approaches-and guidance on how and when to use them-for achieving profitable growth away from your core businessNow in Beyond the Core, Zook Beyond the Core: Expand Your Market Without Abandoning Your Roots

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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Frederick F. Reichheld 1578516870 9781578516872 In this reprint of a 1996 work, published with a new preface, business strategy consultant Reichheld outlines an approach t The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

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How Companies Win: Profiting from Demand-Driven Business Models No Matter What Business Youre In Rick Kash, David Calhoun 0062000454 9780062000453 Since World War II, the growth formula for business has been to increase revenues annually, consistent How Companies Win: Profiting from Demand-Driven Business Models No Matter What Business Youre In

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Innovation: The Attackers Advantage Richard N. Foster 0671622501 9780671622503 Since its first publication, Getting Free has provided a lifeline for thousands of women seeking to free themselves from abusive relationships. With uncomplicated yet moti Innovation: The Attackers Advantage

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Sacred Cows Make the Best Burgers: Developing Change-Driving People and Organizations Robert Kriegel, David Brandt 0446672602 9780446672603 Sacred cows--outdated and costly business practices such as the reports that are never read or a slow-down of Sacred Cows Make the Best Burgers: Developing Change-Driving People and Organizations

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Back to Work: Why We Need Smart Government for a Strong Economy Bill Clinton 0307959759 9780307959751 President Bill Clinton gives us his views on the challenges facing the United States today and why government matters-presenting his ideas on restor Back to Work: Why We Need Smart Government for a Strong Economy

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Business @ the Speed of Thought: Succeeding in the Digital Economy Bill Gates 0446525685 9780446525688 In his new book, Microsoft chairman and CEO Bill Gates discusses how technology can help run businesses better today and how it will transform the Business @ the Speed of Thought: Succeeding in the Digital Economy

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Monday Morning Customer Service David Reed, David Cottrell 0974640328 9780974640327 Monday Morning Customer Service   Monday Morning Customer Service

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Reframing Organizations: Artistry, Choice, and Leadership (Jossey Bass Business & Management Series) Lee G. Bolman, Terrence E. Deal 0787964271 9780787964276 Become a More Versatile Manager and a More Artistic LeaderPIn this third edition of Reframing Organizations: Artistry, Choice, and Leadership (Jossey Bass Business & Management Series)

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Swoosh: Unauthorized Story of Nike and the Men Who Played There, The J. B. Strasser, Laurie Becklund 0887306225 9780887306228 The unauthorized national-bestselling sensation revealing the absorbing story of the rise, fall, and recovery of Nike, by a Swoosh: Unauthorized Story of Nike and the Men Who Played There, The

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Crafting and Executing Strategy: The Quest for Competitive Advantage: Concepts and Cases Arthur A. Thompson 0072969431 9780072969436 Crafting and Executing Strategy: The Quest for Competitive Advantage: Concepts and Cases   Crafting and Executing Strategy: The Quest for Competitive Advantage: Concepts and Cases

Arthur A. Thompson (Edition: 15th) Hardcover

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