Skip to content

  Home > View Categories > Business & Money >

1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line
1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line Donna Greiner, Theodore B. Kinni 0761520295 9780761520290 Sure-Fire, Cant-Miss Tips, Techniques, and Ideas for Buildi
Stock Image - Actual Cover May Vary
 

1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line by Donna Greiner, Theodore B. Kinni

Sure-Fire, Cant-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the worlds most successful businessesright at your fingertips. With this book you can! AuthorsDonna GreinerandTheodore Kinnispent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, youll discover the secrets to: Creating products/services tailored to your customers needs Recognizing and rewarding your most profitable trophy customers Using three kinds of guarantees to build customer trust Turning first-time customers into frequent buyers And much more

Author: Donna Greiner, Theodore B. Kinni

Language: English

Edition: 0

Binding: Paperback

Pages: 288

Publisher: Crown Business

Publication Date: 1999-10-20

Our Price: $4.09

Quantity:3
ISBN: 0761520295


Condition:
Like-New [Add $0.60]
Very-Good [Add $0.40]
Good [Add $0.20]
Acceptable

Quantity:  
Description
 
Donna Greiner, Theodore B. Kinni (Edition: 0) Paperback


Browse for more products in the same category as this item:

View Categories > Business & Money
View Categories > Business & Money > Management & Leadership
Management & Leadership
View Categories > Business & Money > Marketing & Sales
Marketing & Sales
View Categories > Business & Money > Processes & Infrastructure
Processes & Infrastructure
Binding > Paperback

* Free Shipping applies to all orders shipped to the contiguous 48 United States. Variable shipping rates apply to Alaska, Hawaii, and the American Territories (Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, and the Northern Mariana Islands) as well as International orders shipped to countries other than the USA.