PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.Delivery Policy
We guarantee to ship your order within 72 hours from time of purchase. Expected transit times for each shipping method are listed below.
- Domestic Standard: 4 - 14 business days after shipment, depending on product availability and customer location.
- Domestic Expedited: 2 - 6 business days after shipment.
- International Standard: 3 - 6 weeks (may take longer due to customs delays)
Domestic shipments are managed by our delivery partners DHL and USPS. International shipments are managed by our international delivery partner Asendia and DHL.
Domestic returns generally take two weeks and International returns generally take 4-6 weeks from the date shipped back for us to receive them at our return center and up to an additional 48 hours before the return is processed. Items that are being returned to us due to no error on our part, item price only refund will be issued. For orders that are being returned to us due to an error on our part, a full refund will be issued. In order for a full refund to be processed the item must be returned. If you feel that your return is due to an error on our part please due contact our customer service department so that we may supply you with a prepaid return label. All returns are subject to approval before for the item is returned and must be sent back within 30 days of receiving the item. Within 72 hours of receiving the returned product, the refund will be credited to the original payment method.
If you have any further question or require any further assistance please contact our customer service department via email or by phone 855-702-6657.
Returns must be sent to the following address:
Discover Books – Returns
830 North Westwood Ave.
Toledo, OH 43607
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